Want to build emotional intelligence at work without feeling forced or inauthentic? Start by paying attention to the subtleties; how colleagues shift in their seats, the pauses they take, or the energy in their tone. These often reveal more than their actual words. Practice listening with the goal of understanding, not replying. When pressure builds, give yourself a beat before speaking, even a short pause can prevent an impulsive reaction. Share your own state of mind in a clear, professional way; for example, “I’m juggling a lot right now, could we revisit this tomorrow?” That kind of honesty creates trust without over sharing. And when someone’s behaviour puzzles you, resist the urge to guess their motives. Ask thoughtful questions instead. Emotional intelligence isn’t about performing; it’s about being present, empathetic, and genuine. With time, those habits become second nature and strengthen the way you connect with others at work.